Privacy & confidentiality

How we treat your information, story, and trust.

This page explains how Sleek Careers handles your personal information, what "confidentiality" means in practice, where the limits are, and what you are agreeing to when you use this website or work with us.

Plain language • No fake legalese • Honest about limits

Short version

We treat your information with respect. We collect only what we need to provide services and improve them, we don't sell it, and we keep clear boundaries about when we might need to break confidentiality (for safety or legal reasons).

Why we collect data at all

To respond to your enquiries, deliver sessions, follow up on your progress, and improve how Sleek Careers supports people. Not to stalk you, spam you, or sell your information.

What “confidential” means here

What you share in sessions stays between you and Sleek Careers, with a few safety-related and legal exceptions explained below. We don't share your story with others without your consent.

Not legal advice

This page is intended to be clear and honest, not a substitute for a lawyer. If you need formal legal advice on privacy, data, or contracts, please consult a qualified professional.

Information we collect

Exactly what we collect depends on how you interact with Sleek Careers. Below are the main categories.

When you contact us or book a session

We may collect:

  • Your name and contact details (email, phone)
  • Basic location information (e.g. city, country, timezone)
  • Information you share about your situation, work, studies, or goals in forms or emails
  • Scheduling preferences and availability

During sessions and follow-ups

We may keep:

  • Brief notes on themes, decisions, and next steps
  • Information about the services you're using
  • Optional pre-session or between-session reflections you choose to send us

These notes are for continuity and quality of support, not detailed transcripts of everything you say.

When you visit the website

We may collect:

  • Basic analytics data (e.g. pages visited, approximate region, device type) via privacy-respecting tools, where used
  • Your IP address as part of standard web server logs

We do not need to know every click you make. Analytics, if used, are to understand general patterns, not to build personal profiles.

Optional mailing lists or updates

If you sign up to receive updates or resources, we collect your email address and any preferences you provide. You can unsubscribe at any time using the link in those emails or by contacting us directly.

How we use your information

No hidden agenda. Here's what we actually do with the data we've just described.

To provide services to you

  • Responding to your enquiries and questions
  • Scheduling and running sessions
  • Keeping track of your context across sessions
  • Sending follow-up notes or resources if agreed

To improve Sleek Careers

  • Noticing common themes or challenges (without naming you)
  • Informing new resources, articles, or offerings
  • Occasionally requesting anonymous feedback about your experience (always optional)

To meet legal or administrative obligations

  • Keeping basic records of payments and services for accounting or tax purposes
  • Responding to lawful requests where required

To communicate with you

  • Confirming or adjusting session times
  • Responding to questions or concerns you raise
  • Occasionally sharing relevant updates or resources, when you've given permission

Confidentiality in sessions

Trust is central to this work. This is how confidentiality works at Sleek Careers, and where its limits are.

What is kept confidential

In general, we keep confidential:

  • The fact that you are a client (unless you choose to share it)
  • Details of your story, work, studies, and family situation
  • Session notes and reflections
  • Any documents or exercises you share for the purpose of our work

Where we may need to break confidentiality

There are situations where we may need to share limited information with appropriate parties, even without your permission. These include:

  • If there is a serious and imminent risk of harm to you or someone else, based on what you share
  • If we are required to do so by law, court order, or applicable regulations
  • If we need professional advice (e.g. legal or supervisory) to respond ethically to a situation, and can do so without unnecessary identifying details

Wherever possible, we will discuss this with you first, unless doing so would increase the risk of harm or is prohibited by law.

Use of anonymised examples

Sometimes we use anonymised, blended examples of client scenarios in teaching, writing, or training. These are constructed carefully so that individual clients are not identifiable.

Your responsibility

You are responsible for what you choose to share by email, in forms, and during sessions, especially if you are using shared devices or accounts. If you have questions about what to share and how, ask—we can talk about it explicitly.

How your information is stored and for how long

We don't keep data forever just because we can. But we also need some continuity to do good work and meet basic legal obligations.

Where information is stored

Depending on the tool used, your information may be stored in secure third-party services (for example, email providers, calendar tools, or video calling platforms). We aim to use reputable providers with appropriate security practices.

No system is perfectly risk-free, but we avoid casually storing sensitive information in random or insecure places.

Retention periods

We generally keep basic contact and session information for as long as it is reasonably necessary to:

  • Provide ongoing services you've requested
  • Maintain continuity if you return after a break
  • Meet accounting, tax, or other legal obligations

If you wish to discuss deletion or anonymisation of your information, contact us and we will explain what is and is not possible.

Cookies, analytics, and third-party tools

This website may use basic cookies or analytics tools to keep the site functioning and understand how it is used. We are not interested in tracking every move you make.

Cookies

Some cookies are necessary for the technical operation of the site (for example, remembering basic preferences). Other cookies, if used, would be for simple analytics.

You can usually control or block cookies in your browser settings. This may affect how some features work.

Analytics & embeds

If we use analytics, we aim for privacy-respecting tools and aggregated data. If we embed third-party content (e.g. videos, forms), those providers may collect data according to their own policies.

We recommend reviewing the privacy policies of any third-party services you interact with through this site.

Children, teens, and parents

Sleek Careers is primarily designed for older teens, young adults, and adults who can actively participate in their own decisions.

Working with younger clients

Where we work with younger clients, parental or guardian involvement and consent may be required, depending on age, location, and context. We aim to respect the young person's privacy while keeping appropriate adults in the loop.

If you are a parent or guardian

If you contact us about services for a young person, we will discuss together what information is shared, how consent works, and how confidentiality is handled so that everyone understands the boundaries.

Your choices and how to contact us

You have a say in how your information is used. If something here is unclear, ask. If you disagree with something, we'd rather hear about it than pretend everything is fine.

Your options may include

  • Asking what information we hold about you
  • Requesting corrections to inaccurate information
  • Asking us to limit certain uses of your data
  • Requesting deletion or anonymisation where possible
  • Withdrawing consent for emails or updates you signed up for

The exact rights and processes may depend on where you live and which laws apply. We will be transparent about what we can and cannot do.

Contact for privacy questions

If you have questions or concerns about privacy or confidentiality, you can contact:

Please avoid including highly sensitive details in your first email. If needed, we can decide together on a safer way to share them.

Changes to this page

This page may be updated from time to time as laws, tools, or services change. When we make significant changes, we'll update the "last updated" note below and, where appropriate, mention it in relevant communications.

Last updated: 2025